Contact requests
Inquiries arrive complete. You decide when to call back.
Care starts with a conversation. So instead of online booking, your website has a contact form. This is how an inquiry works:
- Get in touch
- On a phone, “Call now” and “Get in touch” always sit at the bottom of the screen. The button leads to the contact form.
- Everything in one form
- The form asks for the service, a message, name and email address; the phone number is optional. The services to choose from are exactly the ones on your site.
- Straight to you
- Every inquiry reaches you by email and stays in your customer area until you mark it as done.
Example: how an inquiry from the contact form reaches you, with service, message, name and phone number.
New inquiry
New inquiry – Juniper Lane Home Care: Anna Example
- Service
- Personal care
- Name
- Anna Example
- Phone
- (614) 555-0199
My mother (84) lives in Bexley and needs help with bathing and dressing after her hospital stay. Could you call me back?